Privacy Policy
Your Privacy is Our Priority
Last Updated: October 2, 2025
1. Introduction
Welcome to Seson ("we," "our," or "us"). At Seson, we are committed to protecting your privacy and ensuring the security of your personal information and precious memories. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.
By using Seson, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.
2. Information We Collect
2.1 Information You Provide
- Account Information: Name, email address, phone number, profile photo, and password when you create an account.
- Content: Photos, videos, captions, descriptions, tags, and notes you upload to create moments and organize folders.
- Communications: Messages, comments, and any other content you share through our app with other users.
- Contact Information: Information about your contacts when you choose to connect with friends and family within the app.
- Payment Information: Billing details and payment information when you subscribe to premium features (processed securely through third-party payment processors).
2.2 Information We Collect Automatically
- Device Information: Device type, operating system, unique device identifiers, mobile network information.
- Usage Data: App features you use, time spent in the app, frequency of use, interaction with content.
- Location Data: Approximate location based on IP address (precise location only if you grant permission).
- Log Data: IP address, access times, app crashes, and system activity.
- Metadata: Date, time, and location data embedded in photos and videos you upload.
2.3 Information from Third Parties
- Social Media: If you connect your account with social media platforms, we may receive basic profile information.
- Analytics Providers: Information about how you interact with our app through analytics services.
3. How We Use Your Information
We use the collected information for the following purposes:
- Service Delivery: To provide, maintain, and improve our photo sharing and storage services.
- Account Management: To create and manage your account, authenticate your identity, and provide customer support.
- Content Organization: To help you organize, tag, and retrieve your moments and memories.
- Sharing Features: To facilitate secure sharing of content with your approved contacts and family members.
- Communication: To send you notifications about shared content, account activity, and app updates.
- Personalization: To customize your experience and provide relevant features.
- Security: To detect, prevent, and address technical issues, fraud, and security threats.
- Analytics: To understand how users interact with our app and improve our services.
- Legal Compliance: To comply with legal obligations and protect our rights.
- Marketing: To send promotional communications (with your consent, where required).
4. Data Storage and Security
4.1 Cloud Storage
Your photos, videos, and moments are securely stored in cloud infrastructure with enterprise-grade security. We use industry-standard encryption for data at rest and in transit to protect your precious memories.
4.2 Security Measures
- End-to-end encryption for sensitive data
- Secure Socket Layer (SSL/TLS) technology
- Regular security audits and penetration testing
- Access controls and authentication mechanisms
- Automatic logout after periods of inactivity
- Screenshot and download prevention for shared content
4.3 Data Retention
We retain your personal information and content for as long as your account is active or as needed to provide you services. You can delete your content at any time, and we will permanently delete your data upon account closure, except as required by law or for legitimate business purposes.
5. How We Share Your Information
We do not sell your personal information. We only share your information in the following limited circumstances:
- With Your Consent: When you explicitly share moments or folders with specific contacts.
- Service Providers: With trusted third-party vendors who help us operate our services (cloud hosting, analytics, payment processing).
- Legal Requirements: When required by law, court order, or governmental regulation.
- Safety and Protection: To protect the rights, property, or safety of Seson, our users, or the public.
- Business Transfers: In connection with a merger, acquisition, or sale of assets (with notice to you).
6. Your Privacy Rights and Choices
6.1 Access and Control
- Access: Request access to your personal information.
- Correction: Update or correct inaccurate information.
- Deletion: Request deletion of your account and personal data.
- Export: Download your content and data.
- Opt-Out: Unsubscribe from marketing communications.
6.2 Privacy Settings
Within the app, you can control:
- Who can see your content (Private, Friends & Family, or Public)
- Who can share your moments
- Whether recipients can download or save your content
- Notification preferences
- Contact list synchronization
6.3 Regional Rights
EU/EEA Users (GDPR): Right to access, rectification, erasure, restriction of processing, data portability, and objection.
California Users (CCPA): Right to know, delete, and opt-out of the sale of personal information (we do not sell data).
Other Jurisdictions: We respect privacy rights as required by applicable laws.
7. Children's Privacy
Seson is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws different from your jurisdiction. We ensure appropriate safeguards are in place to protect your data, including standard contractual clauses and adequacy decisions.
9. Third-Party Services and Links
Our app may contain links to third-party websites or services. We are not responsible for the privacy practices of these external services. We encourage you to read their privacy policies before providing any information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy in the app and updating the "Last Updated" date. Your continued use of Seson after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Seson Privacy Team
Email: privacy@sesonapp.com
Support: support@sesonapp.com
For EU/EEA users: You have the right to lodge a complaint with your local data protection authority.
Our Commitment to You
At Seson, your privacy and the security of your memories are not just features—they're our core values. We're committed to transparency, giving you control, and protecting your precious moments with the highest standards of security and privacy.